• The orders are handmade to order and will be sent out from 2-7 days.
• The tracking number will be sent to you through email after I've sent it out and you should receive it within 2-3 days according to Singpost.
• Tasyfir won't be responsible for delayed or lost mails. Please double check your details and address!
• If you've written the wrong address after ordering, please message me immediately here!

• Titanium and stainless steel do not rust or tarnish.
• Tasyfir's accessories are made to be low maintenance and durable. When cleaning is needed, you can wash it under soap and water. Dry it with cloth or tissue to prevent water stains and to keep it shiny,

Yes I do! If you would like the necklace, choker or bracelet made to a specific measurement, please feel free to write it in the order notes at check out!

• My pieces should be able to withstand tugs and pulls but in any case where the spikes break off or there is a loose ring causing the item to break apart, please message me and I will fix it for you for free within 3 months of purchase!
• I provide a 3 months warranty for orders made from 1st Jan 2025 onwards.
• For orders under warranty, mailing will be covered by me.

For orders that have passed the warranty period, I provide repairs for pieces that are damaged through wear and tear or accidental brute force. Cost will then be discussed after assessing the parts to be fixed. Mailing will be borne by the customer.

Unfortunately, Tasyfir do not accept returns and refunds. In any case of dissatisfaction, an exchange can be made within 14 days of purchase.

I will not be liable for lost mail for basic package! However, for registered package I will do what I can to get claims from the post office!

In any case where the items arrive damaged, please send me a photo or video upon opening the package and I will replace it!

For countries that are not included for shipping at check out, please send me a message on instagram and I will see if I can send it there!